Privacy Policy for Mind and Soul Energy Evolution
Effective Date: [26/06/2025]
Last Updated: [26/06/25]
At Mind and Soul Energy Evolution, your privacy is treated with care, respect, and compliance. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Mind and Soul Energy Evolution
Email: [mindandsoulenergy@outlook.com]
Location: [Berkshire]
Data Controller: [Cally Richardson]
2. What Personal Data We Collect
We may collect and process the following data:
- Identity Data: Your name, email address, phone number (if shared)
- Payment Information: Payments are handled externally by PayPal or Monzo. We do not store card or banking details.
- Service Data: Information you provide when booking or during sessions (e.g. intentions, concerns, or wellbeing topics)
- Technical Data: IP address, device type, browser, and usage patterns (collected via GoDaddy cookies or analytics)
- Marketing Preferences: Your choices regarding receiving communications
3. How We Collect Data
- When you fill out a contact or booking form
- When you email or message us directly
- When you book a session or make a payment
- Automatically via cookies when you use our website
4. Why We Collect Your Data
We use your data for the following purposes:
- To provide services – Booking, delivering, and managing healing sessions or spiritual services
- To process payments – Using PayPal and Monzo as secure third-party providers
- To respond to enquiries – Through contact forms or emails
- To send occasional updates – Only with your explicit consent
- To improve the website – Using non-identifiable analytics
5. Lawful Bases for Using Your Data
Under the UK GDPR, we rely on these lawful bases:
- Consent – For marketing or newsletter sign-ups
- Contract – To deliver services you've booked
- Legitimate Interest – To grow the business and enhance client experience
- Legal Obligation – To retain financial records for tax or legal purposes
6. Third-Party Services
We use the following secure external services:
- GoDaddy – for website hosting and contact forms
- PayPal – for secure payment processing (PayPal Privacy Policy)
- Monzo – for receiving payments and business transactions (Monzo Privacy Policy)
We do not share your data with any other third parties unless legally required to do so.
7. Cookies and Website Tracking
Our website (hosted on GoDaddy) may use cookies to:
- Analyse visitor traffic
- Provide basic website functionality
- Improve your experience
You can disable cookies in your browser settings.
8. Data Storage & Security
We store your data securely and only for as long as needed. Our security measures include:
- Secure platforms and password protection
- Encrypted payment gateways (PayPal/Monzo)
- Regular review and deletion of unnecessary data
We retain financial records for up to 6 years, in line with HMRC requirements.
9. Your Rights
You have the right to:
- Access a copy of your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
- Lodge a complaint with the ICO: https://ico.org.uk
To exercise your rights, please email: [Mindandsoulenergy@outlook.com]
10. Children’s Data
Our services are intended for adults aged 18 and over. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be posted on our website.
📬 Contact
If you have questions or concerns about this Privacy Policy, contact:
[Cally Richardson]
[Mindandsoulenergy@outlook.com]
[Berkshire]